--- title: "Privacy Policy | The Bow Locks London Locksmith" description: "How The Bow Locks collects, uses and stores the personal information you provide when you request a locksmith estimate or book work in London." lang: en-GB json-ld: | [ { "@context": "https://schema.org", "@type": "Organization", "@id": "https://www.thebowlocks.co.uk/#organization", "name": "The Bow Locks", "legalName": "The Bow Locks", "url": "https://www.thebowlocks.co.uk/", "telephone": [ "07546 247 247", "020 7247 1111" ], "email": "thebowlocks@outlook.com", "description": "Family-run London locksmiths for homes and business premises. Emergency lockouts, lock changes, uPVC repairs, burglary repairs and safes, 24 hours a day.", "address": { "@type": "PostalAddress", "addressLocality": "Canning Town", "addressRegion": "London", "postalCode": "E16 4RF", "addressCountry": "GB" }, "sameAs": [ "https://maps.app.goo.gl/mS6He4Vvuieevx3Z6" ], "contactPoint": [ { "@type": "ContactPoint", "telephone": [ "07546 247 247", "020 7247 1111" ], "contactType": "emergency locksmith", "areaServed": "GB", "availableLanguage": "English" } ] }, { "@context": "https://schema.org", "@type": "WebSite", "@id": "https://www.thebowlocks.co.uk/#website", "name": "The Bow Locks", "url": "https://www.thebowlocks.co.uk/", "inLanguage": "en-GB", "publisher": { "@id": "https://www.thebowlocks.co.uk/#organization" } }, { "@context": "https://schema.org", "@type": "BreadcrumbList", "itemListElement": [ { "@type": "ListItem", "position": 1, "name": "Home", "item": "https://www.thebowlocks.co.uk" }, { "@type": "ListItem", "position": 2, "name": "Privacy policy", "item": "https://www.thebowlocks.co.uk/privacy-policy" } ] } ] --- 24 hours a day, 365 days a year [thebowlocks@outlook.com](mailto:thebowlocks@outlook.com)[020 7247 1111](tel:+442072471111)[07546 247 247](tel:+447546247247) [![The Bow Locks locksmith logo](/__l5e/assets-v1/604321ce-f8ce-4664-8cc3-379a605564f3/bow-locks-logo-2.png)](/) [Home](/)[About](/about) [Services](/services) [Areas](/service-areas) [Our Work](/our-work)[Contact](/contact)[07546 247 247](tel:+447546247247)[020 7247 1111](tel:+442072471111) [Request Estimate](/contact) 1. [Home](/) 2. Privacy policy Privacy policy # How we handle your information We collect the minimum needed to quote for a job, attend the property and stand behind the work. Nothing is sold or passed on for marketing. ## Who we are The Bow Locks is a family-run locksmith business based at E16 4RF, London, providing domestic and commercial locksmith services across London. You can contact us on 07546 247 247 or at thebowlocks@outlook.com. ## What information we collect We collect only the information needed to quote for and carry out locksmith work: your name, phone number, email address if you give one, the address or postcode of the property, and the details you tell us about the job. If you contact us by phone, we may keep a short record of the call details for scheduling, invoicing and warranty purposes. ## How we use your information We use your details to respond to your enquiry, give you a price, attend the property, complete the work, take payment and honour the 3-year warranty on the work and locks we fit. We do not sell your information, and we do not pass it to third parties for marketing. ## Lawful basis We process your information to take steps at your request before entering into a contract, and to perform that contract when you instruct us to carry out work. Where we keep records for invoicing and warranty claims, we do so to meet our legal obligations and our legitimate interest in running the business properly. ## Who we share it with Where you have instructed us through a letting agent, property maintenance company or managing agent, we share job details with that instructing party so the visit can be authorised and recorded. We may also share information with our payment providers and accountants where required to process payment and keep proper financial records. ## How long we keep it We keep job and invoice records for as long as needed to service the 3-year warranty and to meet UK accounting and tax requirements. After that, records are securely deleted or destroyed. ## Security Access to your details is limited to the members of our team who need them to quote for, carry out or invoice the work. All of our locksmiths are DBS-checked. ## Cookies and this website This website uses only the cookies and local storage needed for the site to function. Pages that embed Google Maps may set cookies controlled by Google when the map loads. ## Your rights You have the right to ask what personal information we hold about you, to have it corrected, to ask us to delete it where we are not required to keep it, and to object to how we use it. To make a request, contact us at thebowlocks@outlook.com or call 07546 247 247. If you are unhappy with our response you may complain to the Information Commissioner's Office (ico.org.uk). ## Changes to this policy We may update this policy from time to time. The version published on this page is the current one. See also our [terms and conditions](/terms-conditions) or [contact us](/contact). [![The Bow Locks — 24 hour London locksmith company logo](/__l5e/assets-v1/604321ce-f8ce-4664-8cc3-379a605564f3/bow-locks-logo-2.png)](/) Family-run London locksmiths for homes and business premises. 25 years of experience, City & Guilds qualified and DBS-checked. [07546 247 247](tel:+447546247247) [020 7247 1111](tel:+442072471111) [thebowlocks@outlook.com](mailto:thebowlocks@outlook.com) E16 4RF, London ### Services - [Emergency lockouts London](/services/emergency-lockouts "Emergency lockouts in London") - [Lock changes & upgrades London](/services/lock-changes "Lock changes & upgrades in London") - [Lock repairs London](/services/lock-repairs "Lock repairs in London") - [uPVC door & window locks London](/services/upvc-door-lock-repair "uPVC door & window locks in London") - [Burglary repairs London](/services/burglary-repairs "Burglary repairs in London") - [Snapped & broken keys London](/services/snapped-keys "Snapped & broken keys in London") - [Gaining entry London](/services/gaining-entry "Gaining entry in London") - [Security upgrades London](/services/security-upgrades "Security upgrades in London") - [Safes London](/services/safes "Safes in London") - [All locksmith services](/services) ### Areas covered - [Locksmith in Bow](/service-areas/bow "Locksmith in Bow") - [Locksmith in Chelsea](/service-areas/chelsea "Locksmith in Chelsea") - [Locksmith in Battersea](/service-areas/battersea "Locksmith in Battersea") - [Locksmith in Tooting](/service-areas/tooting "Locksmith in Tooting") - [Locksmith in Canary Wharf](/service-areas/canary-wharf "Locksmith in Canary Wharf") - [Locksmith in Islington](/service-areas/islington "Locksmith in Islington") - [Locksmith in Croydon](/service-areas/croydon "Locksmith in Croydon") - [Locksmith in Brixton](/service-areas/brixton "Locksmith in Brixton") - [Locksmith in Notting Hill](/service-areas/notting-hill "Locksmith in Notting Hill") - [All London areas covered](/service-areas) ### Company - [About us](/about) - [Our work](/our-work) - [Contact](/contact) - [Leave a Google review](https://g.page/r/CegDlwgCcfTeEBM/review) Open 24 hours, 365 days Typical response: 30 minutes © 2026 The Bow Locks. Property locksmith services only — no automotive work. [Privacy policy](/privacy-policy)[Terms & conditions](/terms-conditions) [Call now](tel:+447546247247)[Request estimate](/contact)